Privacy Policy

By visiting our website and placing an order, you agree to the collection, use and protection of your personal information in accordance with this Privacy Policy.

1. Information We Collect We collect personal data that you voluntarily provide when registering an account, placing an order, contacting customer service or subscribing to newsletters: Full name, email address, phone number Shipping address, postal code, country Payment related information (we do not store your full credit card details. Payment is processed via Lianlian Global Payment and other authorized payment service providers.) Order records, communication records with our support team Automatically collected data: IP address, browser type, device information, website access logs, cookies for website function and analytics.
2. How We Use Your Information We use your personal information only for the following purposes: Process your order, arrange packaging and international shipping, provide tracking information Communicate with you regarding order updates, after-sales, returns and refunds Verify your identity and prevent fraudulent orders Respond to your customer service inquiries Send service notifications (you may unsubscribe from marketing emails at any time) Improve website functions, product experience and website security We will not sell, rent or trade your personal information to third parties for marketing purposes.
3. Information Sharing We may share your necessary data only with trusted third parties required to complete your transaction: Logistics carriers, customs brokers to deliver your parcel Payment service provider (Lianlian Global Payment) for payment and refund processing Cloud service providers, IT support vendors who maintain our website Authorities, only when required by applicable laws or legal orders. All third parties are obligated to protect your personal data and cannot use your information for other purposes.
4. Data Storage & Security Your personal data will be stored securely on encrypted servers. We adopt industry-standard technical and organizational measures to protect your information against unauthorized access, loss, alteration or disclosure. Your data will be retained only as long as necessary: keep order records for accounting, tax and dispute resolution purposes. Once no longer required, your personal information will be securely deleted or anonymized.
5. Cookies Our website uses cookies to remember your preferences, improve browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some website functions may not work properly.
6. Your Rights You have the right to: Request access to your personal data we hold Request correction of inaccurate personal information Request deletion of your personal data (subject to legal retention requirements) Withdraw consent for marketing emails Lodge a complaint with local data protection authority To exercise your rights, please contact our customer service via email.
7. Minors Our website is intended for adults. We do not knowingly collect personal information from children under 16 years old. If you believe we collected data from a minor, please contact us immediately.
8. Policy Updates We may revise this Privacy Policy from time to time. Changes will be posted on this page with updated date. Continued use of our website after updates means you accept the revised policy.